With a 24/7 GenAI Companion as a digital front door, Caregentic’s AI platform enhances patient experience and streamlines clinical workflows

Company Stage
Seed
Industry
Use Case
Company size
 Employees
Reimagining Consumer Experience

Caregentic's AI platform deploys autonomous agents that execute complex clinical and administrative workflows, creating highly personalized patient experiences across multiple touchpoints and improved operational efficiency for clinical care teams

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Caregentic revolutionizes healthcare engagement through a modular AI platform that combines digital front door capabilities, patient engagement tools, and autonomous AI agents. Unlike traditional patient portals or basic chatbots, Caregentic's no-code platform lets healthcare organizations rapidly deploy personalized AI companions in days vs months, with now disruption to engineering teams, handling everything from appointment scheduling and billing questions to complex care journey navigation and clinical support. The model-agnostic platform integrates seamlessly with existing EHR systems while providing 24/7 support via SMS, phone, and web interfaces. The Caregentic platform allows for true personalization as the AI adapts to patient behaviors as a trusted companion, not just a transactional tool.

Outcomes

Patient Loyalty

65% improvement in patient retention with 93 NPS score

Operational Efficiency

63% reduction in clinician EHR administrative burden

Revenue Impact

59% of AI-engaged patients convert to in-person care visits

Clinical Results

55% reduction in reported symptoms across implemented care journeys

Leadership

Russ Johannesson
Russ Johannesson
Chief Executive Officer
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Becky James
Becky James
Chief Operating Officer
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Ash Zenooz, MD
Ash Zenooz, MD
Venture Partner
Board Chair
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