Hume builds empathetic AI systems that measure and optimize for human emotional wellbeing
Hume infuses emotion into the voice layer of AI through a brain that listens and responds with human empathy and feeling
Hume AI develops empathic artificial intelligence that understands and responds to human emotional cues, helping organizations create more empathetic, human-like experiences. Its Empathic Voice Interface (EVI) analyzes vocal emotional signals in real time and adapts its tone to respond with expressive, lifelike speech. Octave, Hume’s text-to-speech engine, generates any voice or emotional tone from text with context-aware nuance and user-driven expressiveness. Organizations in mental health care, customer service, education, and conversational AI use Hume’s platform to enrich user experiences. Backed by extensive emotion science and guided by a multidisciplinary ethics advisory board, Hume AI is setting a new standard for AI that interacts with and supports human emotional well-being
Outcomes
Hume’s products and platform deliver tangible results at scale, demonstrating both operational and technological efficiency
Over 2 million minutes of voice interactions completed, enabling emotionally responsive communication across healthcare, customer support, and digital assistant use cases
Voice-based mental health coaching calls, powered by Hume AI, doubled daily active users compared to text-based systems
- In a mental health therapy use case, Hume AI enabled a 40% reduction in administrative work through automated documentation and emotional expression tracking, so therapists could devote more time to client care
- Achieved up to 80% cost savings and 10% faster response times through advanced caching and efficient model deployment
