Hume AI develops emotionally intelligent voice AI systems to better understand and respond to human emotional cues with expressive, lifelike speech
Hume infuses emotion into the voice layer of AI through a brain that listens and responds with human empathy and feeling
Hume AI develops empathic artificial intelligence that understands and responds to human emotional cues, helping organizations create more empathetic, human-like experiences. Its Empathic Voice Interface (EVI) analyzes vocal emotional signals in real time and adapts its tone to respond with expressive, lifelike speech. Octave, Hume’s text-to-speech engine, generates any voice or emotional tone from text with context-aware nuance and user-driven expressiveness. Organizations in mental health care, customer service, education, and conversational AI use Hume’s platform to enrich user experiences. Backed by extensive emotion science and guided by a multidisciplinary ethics advisory board, Hume AI is setting a new standard for AI that interacts with and supports human emotional well-being.
Outcomes
Hume’s products and platform deliver tangible results at scale, demonstrating both operational and technological efficiency
Over 2 million minutes of voice interactions completed, enabling emotionally responsive communication across healthcare, customer support, and digital assistant use cases
Voice-based mental health coaching calls, powered by Hume AI, doubled daily active users compared to text-based systems
- In a mental health therapy use case, Hume AI enabled a 40% reduction in administrative work through automated documentation and emotional expression tracking, so therapists could devote more time to client care
- Achieved up to 80% cost savings and 10% faster response times through advanced caching and efficient model deployment